Responsible for the administration of the Headquarters and the States
Manage and operate the Department’s examination such as Services Examination, KPSL Examination and GST Tax Agent Examination
Maintain and update the HRMIS data
Process the application, the issuance and the disposal of Customs Authority card for uniformed personnel of Grade W17 onwards
Manage, prepare and review the Statement of Changes (Kew.8), application of miscellaneous allowances, medical and other benefits provided for government servants
Manage the receiving and the distribution of mail correspondence for the Headquarters
Manage the Headquarters vehicles, SPANCO vehicles (including of the states) and application to use the vehicles
Maintenance of buildings and office facilities
Manage the printing and the distribution of orders and circulars
Manage the needs of the Headquarters officers’ uniforms
Manage the Annual Performance Appraisal Report (LNPT) and the Annual Salary Movement Letter of the Customs personnel.
Manage the nominations for Decoration Award, Honours and Medals at Federal and State Levels and other recognition.
Client’s Charter for the Management Services and Human Resources Division
Prepare a certificate letter of promotion to officers who are acting in a position for 12 months.
Manage the implementation of Annual Performance Appraisals (LNPT) to be completed by March every year.
Produce the results of Competency Level Examination within 10 working days from the receipt of the Ministry of Finance Competency Board minutes of meeting.
Manage the Services Examination and KPSL Examination within 90 working days from the date of the examination until the result release.
Process tender documents/quotations within 10 working days from the closing date of the tender/quotation for tenders that do not involve the evaluation committee.
Processing of payment to the payee within 14 working days from the date of receipt of completed voucher to the sending of EFT to the bank.
Manage the registration of each mobile asset and life asset of the Government within 14 working days after confirmation of receipt along with complete source of information.
We recognize the following customers’ rights:
- The right to get friendly and fair services clear from malpractices.
- The right to obtain approval within the publicized standard time frame.
- The right to the opportunity to make complaints and appeals.
Client’s Charter for the Management Services and Human Resources Division
Prepare a certificate letter of promotion to officers who are acting in a position for 12 months.
Manage the implementation of Annual Performance Appraisals (LNPT) to be completed by March every year.
Produce the results of Competency Level Examination within 10 working days from the receipt of the Ministry of Finance Competency Board minutes of meeting.
Manage the Services Examination and KPSL Examination within 90 working days from the date of the examination until the result release.
Process tender documents/quotations within 10 working days from the closing date of the tender/quotation for tenders that do not involve the evaluation committee.
Processing of payment to the payee within 14 working days from the date of receipt of completed voucher to the sending of EFT to the bank.
Manage the registration of each mobile asset and life asset of the Government within 14 working days after confirmation of receipt along with complete source of information.
We recognize the following customers’ rights:
- The right to get friendly and fair services clear from malpractices.
- The right to obtain approval within the publicized standard time frame.
- The right to the opportunity to make complaints and appeals.
