Division Structure
Corporate Planning Division consists of five (4) Sections as follows:
- Section of Strategic Planning
- Section of International Affairs
- Section of Public Relations
- Section of Secretariat and Coordination
RMCD’s 5S Practices Policy
RMCD staff practice teamwork, discipline and friendliness to create a clean, conducive and safe working environment through continuous practice of 5S.
5S Slogan
Conducive Environment is the pillar of Excellent Services.
Division Functions
Corporate Planning Division responsible for the strategic planning of department, international affairs, public relations and secretarial matters. This division is directly involved in efforts to enhance the service delivery system and development of the Royal Malaysian Customs Department to implement reform and modernization of the organization in line with the public service and government policies and international best practices.
Objective
To strengthen the relationship and cooperation between the Royal Malaysian Customs Department and other Customs Administrations to enable effective information sharing in line with international customs practices.
To enhance service delivery system of the Royal Malaysian Customs Department through research and development and coordination of quality, innovation and productivity programmes.
To implement organizational reform and modernization in line with public service and government policy.
To enhance image of the Royal Malaysian Customs Department through corporate communications and public relations management.
Organize and coordinate top level management of the department meeting, audit queries and proposals for new potential taxes.











